- info@altezbeta.thecloud.group
Get help with your robot, firmware, or implementation.
Open a support ticket and you’ll receive assistance from our human technical team.
If we cannot repair your robot online, you can send it to us and we will return it repaired.
Apart from industrial robots, most consumer robots are still in early stages of development. Please keep in mind that within a year, manufacturers’ quality standards will be significantly higher.
Yes. Open a ticket, let us evaluate the problem, and if suitable, we can send you the necessary parts for simple repairs.
As a buyer, you can request a personal appointment with one of our specialized technicians
We provide a dedicated technical service for large buyers and engineering projects, ensuring priority attention and fast solutions.
Access all your product details, stay updated with the latest features, and unlock exclusive offers designed for you.
Reach out directly to the Asimov support team for quick guidance, troubleshooting, and personalized assistance.
Join our global community to connect with other Asimov users, share experiences, and discover smart solutions together.
Book, track, and manage your repairs with ease, while enjoying full coverage under Asimov’s warranty services.
Get instant help with your product or service queries at any time, available every day of the year without exceptions.
When investing in advanced robotics at scale, you’ll benefit from our enterprise-focused support team, ready to deliver strategic guidance and seamless integration for your business needs.
Submit a request directly to our support team. To ensure fast and accurate assistance, please provide your Order Number when opening a ticket. Without an active order reference, we are unable to process support requests.
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