W3s MultiBot

W3s MultiBot — Smart Service, Seamless Delivery.

W3s MultiBot

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The W3s MultiBot is a smart service robot designed to transform hospitality environments such as hotels, restaurants, and KTV venues. With its single pickup and multi-delivery system, it seamlessly delivers dishes, returns tableware, and operates in cruise or standby mode. Equipped with dual displays, advanced navigation, and long battery life, it enhances service efficiency, promotes businesses, and creates a modern, engaging customer experience.

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Discover real use cases of this product

Advertising & Business Promotion

The W3s MultiBot comes with a 15.6” high-resolution display and integrated speakers for multimedia playback. It showcases promotional videos, menu updates, and advertisements in audio, video, or text formats. Businesses can use it to upsell new dishes, advertise seasonal offers, or enhance brand awareness directly at customer tables.

Cruise & Standby Service Support

Beyond delivery, the W3s MultiBot functions as a reliable cruise or standby assistant. It can roam designated areas or remain ready for on-demand service. This flexibility makes it ideal for hotels, KTV lounges, and entertainment venues, where continuous availability and consistent support improve both customer satisfaction and operational productivity.

Efficient Food Delivery & Return

The W3s MultiBot allows single pickup with multi-delivery, loading dishes for several customers at once and serving them directly to the right tables. It also collects dishes for return, ensuring smooth service flow, reducing staff workload, and enhancing efficiency in busy dining environments like restaurants, hotels, and banquet halls.

Cruise & Standby Service Support

Beyond delivery, the W3s MultiBot functions as a reliable cruise or standby assistant. It can roam designated areas or remain ready for on-demand service. This flexibility makes it ideal for hotels, KTV lounges, and entertainment venues, where continuous availability and consistent support improve both customer satisfaction and operational productivity.

Check the common questions of our clients

What makes the W3s MultiBot ideal for restaurants?


It streamlines service by delivering multiple dishes at once, collecting tableware, and displaying promotions, reducing staff workload while boosting efficiency and customer engagement in busy dining environments.

Yes, the W3s MultiBot supports 3–4 trays with customizable options tailored to specific service needs, ensuring flexibility for different restaurant or hotel operations while maintaining a strong 40kg load capacity.

The W3s MultiBot uses one-button building map setup, trackless navigation, and autonomous obstacle avoidance. It ensures safe, efficient delivery with storage for up to 100 navigation maps across different service areas.

Absolutely. With a 15.6” advertisement display and speakers, it can play audio, video, pictures, and text, making it a perfect tool for promoting menus, specials, or brand campaigns directly to customers.

Equipped with a 20,000mAh battery, the W3s MultiBot operates continuously for up to 10 hours, allowing for reliable service throughout an entire business day without frequent recharging interruptions.

Yes, the W3s MultiBot is designed for versatile service settings including restaurants, hotels, and KTV lounges, providing both delivery and promotional functions that adapt to varied hospitality environments with ease.

The robot’s shock-absorbed chassis ensures smooth operation, preventing food or drinks from splashing or spilling during service. This makes it reliable for delivering meals even in busy, crowded, or uneven service areas.

The W3s MultiBot is designed with simplicity in mind, offering one-button power-on, intuitive touch-panel controls, and straightforward navigation mapping. Staff can easily operate it without technical training, ensuring seamless integration into service.

Support Zone

Manual

All the essential technical documentation to help you understand, assemble, and operate your robot step by step.

Specs

Development resources, APIs, and SDKs to extend functionalities or integrate the robot with other platforms.

FAQs

Answers to the most common questions about installation, operation, repairs, replacement, compatibility, and more.

Videos

Tutorials and visual guides for setup, daily use, maintenance, and troubleshooting.

Price

Updated pricing, purchasing options, and financing availability for your region.

Use cases

Practical applications, client success stories, and recommended configurations.

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