Introduction: Why Repair Matters in Robotics

Robotics is not just about innovation and futuristic machines—it is about reliability, continuity, and trust. When a factory depends on quadrupeds for inspection, a hospital on exoskeletons for rehabilitation, or a hotel on humanoids for guest service, any failure can mean costly downtime and lost opportunities. That is why ASIMOV created the most complete Repairs & Replacement program in the robotics industry: a service that guarantees your robots are always running at peak performance, with original parts and certified technicians.

At ASIMOV, after-sales is not an afterthought—it is a pillar of our mission. We believe that when you invest in robotics, you deserve more than just hardware: you deserve a lifetime of support, transparency, and upgrades that keep you ahead of the curve.


Repairs with Original Parts

The foundation of our service is simple: only genuine OEM parts are used in every repair.

In contrast, unauthorized workshops may use low-quality parts that compromise performance, void warranties, and risk safety. For businesses depending on robots in critical operations, this is simply not acceptable.


Authorized Technicians, Certified Expertise

Technology is only as good as the hands that maintain it. That is why ASIMOV relies exclusively on certified robotics technicians trained by our partner manufacturers and internal academy.

For clients, this means peace of mind: when a robot enters our service ecosystem, it is not just fixed—it is restored to as-new condition, fully tested, and warrantied.


The Replacement & Upgrade Program

Sometimes repair is not enough. Technology evolves, and so should your fleet. ASIMOV offers a unique Replacement & Upgrade Program:

  1. Trade-In System
    • Swap your old robot for a newer model at a fixed, transparent price.
    • Receive credit for your existing hardware, reducing upgrade costs.
  2. Seamless Migration
    • Your AI agent, data, and configurations are transferred to the new unit.
    • No downtime, no loss of functionality, no retraining needed.
  3. Eco-Friendly Recycling
    • Old robots are refurbished, recycled, or donated to educational programs.
    • Sustainability is built into our business model.

With this program, clients avoid the typical obsolescence trap. Instead of being stuck with outdated robots, they continuously evolve their fleet without friction.


Fast, Transparent Process

We designed the repair and replacement journey to be as smooth as possible:

  1. Submit a Request
    Online form or dashboard request with robot model, issue, and urgency.
  2. Instant Cost Estimate
    Our system generates a transparent quote—no hidden fees.
  3. Pickup & Service
    Robots are collected or shipped to ASIMOV-certified labs, diagnosed, and repaired with original parts.
  4. Testing & Quality Check
    Every robot undergoes functional, safety, and software integration tests.
  5. Return or Upgrade Delivery
    Repaired or upgraded robots are returned, pre-tested, and ready to operate.

This streamlined cycle minimizes downtime and ensures predictable costs.


Data Protection and AI Agent Migration

Unlike generic electronics, robots carry intelligence: AI agents, settings, task routines, and user preferences. Losing that data in a repair could mean weeks of reconfiguration.

ASIMOV prevents this through secure AI agent migration:

This means that after a repair, your robot behaves exactly as before—only better.


Why Choose ASIMOV Repairs & Replacement?

  1. Original OEM Parts
    • 100% genuine, ensuring performance and warranty integrity.
  2. Certified Technicians
    • Trained across all supported brands and technologies.
  3. Transparent Pricing
    • Fixed-price quotes, no hidden surprises.
  4. Seamless Upgrades
    • Trade-in programs with AI agent migration included.
  5. Eco-Friendly
    • Refurbishment, recycling, and donation of replaced robots.
  6. 24/7 Emergency Support
    • Dedicated hotline for urgent cases in factories, hospitals, or public spaces.
  7. Global Network
    • Service available across Europe, with expansion to Asia, Middle East, and North America.

Case Studies: Repairs in Action

Industrial Inspection Robot

A major automotive plant in Spain faced a failure in its quadruped’s LiDAR sensor. ASIMOV replaced the sensor with an original unit, recalibrated the navigation software, and restored full operation within 48 hours. Result: no production downtime.

Hospital Cleaning Fleet

During peak flu season, a hospital in Vienna needed urgent repair of its UV disinfection robots. ASIMOV provided immediate loaner units, while technicians replaced faulty batteries and sensors. Result: continuous disinfection without interruption.

Hospitality Concierge Robot

A five-star hotel in Amsterdam wanted to upgrade its concierge robots to a multilingual version. Through ASIMOV’s trade-in program, the hotel swapped old units for new humanoids, with all configurations migrated. Result: zero retraining, delighted guests.


The ROI of Reliable Repairs

Downtime in robotics is not just a technical problem—it is a business problem.

By ensuring fast repairs with original parts, ASIMOV turns potential losses into predictable costs—and positions robotics as a safe, long-term investment.


Sustainability and Responsibility

ASIMOV’s repair program is aligned with environmental responsibility:

This makes every repair and upgrade not only a technical improvement, but also a contribution to sustainability.


Future of ASIMOV Repairs & Replacement

The roadmap includes:

The vision is to create the most trusted robotics repair ecosystem in the world, ensuring every ASIMOV robot delivers value for years.


Conclusion: Trust, Transparency, and Technology

ASIMOV Repairs & Replacement is not just a service—it is a guarantee of performance. With original parts, certified technicians, transparent processes, and sustainable practices, ASIMOV ensures your robots remain reliable, efficient, and future-proof.

For businesses, hospitals, cities, and hotels, the choice is clear: when robots power your operations, only ASIMOV can keep them at their best.

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